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Atlassian · Developer toolsJul 15, 2019, 15:42 UTC 7 years ago

Increased error rate in US East for Atlassian Jira, Confluence and Access customers

InformationalNot disclosedUpdated 46d ago
Jul 15, 15:42 UTCJul 15, 17:08 UTC
Duration
1h 26m
Impact
Informational
Root cause
Not disclosed
Atlassian, 90 days
0 incidents
Affected
Not listed by the vendor.
Status page

Final update

Between 14:12 UTC to 16:13 UTC, we experienced increased errors rates for Access, Confluence and Jira customers connecting to our US east API endpoints. The issue has been resolved and the service is operating normally.

Timeline

  1. Resolved · Jul 15, 17:08 UTC
    Between 14:12 UTC to 16:13 UTC, we experienced increased errors rates for Access, Confluence and Jira customers connecting to our US east API endpoints. The issue has been resolved and the service is operating normally.
  2. Investigating · Jul 15, 15:42 UTC
    We are investigating an issue with Atlassians API Gateway in US East that is impacting some Access, Jira and Confluence Cloud customers. We will provide more details within the next hour.

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