Major outage affecting all purchasing systems
Sep 30, 17:40 UTCSep 30, 19:37 UTC
Duration
1h 57m
Impact
Informational
Root cause
Not disclosed
Atlassian, 90 days
0 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved
Timeline
- Resolved · Sep 30, 19:37 UTC
This incident has been resolved
- Monitoring · Sep 30, 19:23 UTC
Service has been restored, we are continuing to monitor the situation for any regression.
- Investigating · Sep 30, 17:40 UTC
We are currently investigating an incident involving all purchasing systems. Currently all customers will be unable to: - sign up for new products. - receive quotes on or purchase market place add-ons. - provision new products or in some cases deactivate users.
More from Atlassian
Full historyIssues with 403 user authentication errors across Atlassian productslasted 0mSlow loading times and extended response times for Cloud products in the EU-West region.lasted 2h 18mHigh RDS CPU on multiple environmentslasted 9h 16mSlowness in Jira.lasted 8d 3hData residency migrations halted.lasted 2d 23hSome products are hard downlasted 7h 3m