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Atlassian · Developer toolsAug 2, 2023, 14:25 UTC 3 years ago

Sign-ups, Product Activation, and Billing not working

InformationalNot disclosedUpdated 46d ago
Aug 2, 14:25 UTCAug 2, 15:59 UTC
Duration
1h 34m
Impact
Informational
Root cause
Not disclosed
Atlassian, 90 days
0 incidents
Affected
Not listed by the vendor.
Status page

Final update

We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.

Timeline

  1. Resolved · Aug 2, 15:59 UTC
    We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.
  2. Monitoring · Aug 2, 14:25 UTC
    We have identified the root cause of the Sign-ups, Product Activation, and Billing not working and have mitigated the problem. We are now monitoring closely.

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