Incidentsby GlyphKB is having issues with MaaS scans
Oct 6, 20:34 UTCOct 6, 21:31 UTC
Duration
57m
Impact
Informational
Root cause
Not disclosed
Black Duck, 90 days
17 incidents
Affected
Scan ServiceBlack Duck SCA Services: North America - Scan Service
Final update
This incident has been resolved, and the services are now functioning as expected. The team will continue to review the incident to better understand the underlying cause.
Timeline
- Resolved · Oct 6, 21:31 UTC
This incident has been resolved, and the services are now functioning as expected. The team will continue to review the incident to better understand the underlying cause.
- Investigating · Oct 6, 21:11 UTC
The scans are now operating as expected. However, our investigation into the underlying root cause is still ongoing, and we will provide additional updates as they become available.
- Investigating · Oct 6, 20:34 UTC
We have identified an issue in the NA region where binary and package manager matches are failing. Signature matching remains unaffected and is functioning as expected. The team is actively investigating the issue and will share additional updates once more information is available.
More from Black Duck
Full historyContinuous Dynamic intermittent availability and issuesstill openBlack Duck Binary Analysis SaaS experiencing slow response in accessing scan resultslasted 6d 23hService Degradation – [SCA - KB Liveness Test Failed]lasted 5h 6mIncident With DAST Scans (Now Resolved)lasted 0mService Degradation – Polarislasted 3h 24mService Degradation – Black Duck SCAlasted 3h 25m