Black Duck Binary Analysis SaaS experiencing slow response in accessing scan results

Final update

The team has identified and resolved the cause of the slower-than-expected performance when accessing scan results in Black Duck Analysis SaaS. The issue was traced to a long-running query, and a fix has been deployed. Performance has returned to normal, and we will continue to monitor the environment.

1. Resolved · Oct 23, 14:17 UTC
   The team has identified and resolved the cause of the slower-than-expected performance when accessing scan results in Black Duck Analysis SaaS. The issue was traced to a long-running query, and a fix has been deployed. Performance has returned to normal, and we will continue to monitor the environment.
2. Investigating · Oct 16, 14:36 UTC
   We are aware of an issue causing slower-than-expected access to scan results in Black Duck Binary Analysis SaaS. Our team is actively investigating to identify the cause and determine the appropriate resolution. We do not yet have an estimated resolution time. We understand the impact this may have on customers and will provide further updates as meaningful information becomes available.