Continuous Dynamic intermittent availability and issues
Oct 20, 17:53 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Black Duck, 90 days
17 incidents
Affected
Scanning ServicePlatform ServiceContinuous Dynamic: North America - Scanning ServiceContinuous Dynamic: North America - Platform Service
Final update
Black Duck has identified and is aware of an issue causing some details on Continuous Dynamic showing blank for various areas. We are currently working through reviewing and fixing these issues. If you notice any specific areas that have caused an issue, please open a support case for review.
Timeline
- Identified · Oct 23, 17:23 UTC
Black Duck has identified and is aware of an issue causing some details on Continuous Dynamic showing blank for various areas. We are currently working through reviewing and fixing these issues. If you notice any specific areas that have caused an issue, please open a support case for review.
- Identified · Oct 22, 14:28 UTC
We have identified some ongoing issues at this time and are currently working through some intermittent accessibility of our services. We are monitoring the issues at this time. If you receive any errors or notice any issues within the platform. Please open a support case.
- Monitoring · Oct 21, 14:21 UTC
A fix has been implemented for onboarding of new sites, we are continuing monitoring of services to ensure successful operations of our services. If you run into any errors please reach out with a support case.
- Identified · Oct 20, 20:00 UTC
We have identified an issue and continue to monitor for any other areas that may be impacted. We will continue to work on the impacted areas at this time. The impacted area includes onboarding for internal sites receiving an error message. We are aware of this issue and you can open a support case to ensure that we continue configuration of your site if you receive any errors.
- Investigating · Oct 20, 17:56 UTC
We are continuing to investigate this issue.
- Investigating · Oct 20, 17:53 UTC
We are currently aware that some Continuous Dynamic services and processes are impacted from the recent October 15th maintenance window. We are currently investigating and monitoring any issues and will continue to update the status every 3 hours. Please submit any support cases if you are having any issues.
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