Incidentsby Ibis[Critical] Issues with Multiple Box Services
Oct 8, 09:27 UTCOct 8, 09:33 UTC
Duration
5m
Impact
Critical
Root cause
Not disclosed
Box, 90 days
22 incidents
Affected
Content APILogin/SSOWeb ApplicationContent PreviewUploads/DownloadsAuthentication (OAuth 2.0 / JWT)SearchWebhooksBox Embed WidgetBox SignBox CanvasWorkflows and AutomationsBox ShuttleAccessible Site (a.box.com)
Final update
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Timeline
- Resolved · Oct 8, 09:33 UTC
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
- Investigating · Oct 8, 09:27 UTC
We are investigating an ongoing issue affecting All Files page, API, uploads, downloads, Box Sign and Notes. We will provide more information as soon as it is available.
More from Box
Full history[Medium] Issue with Enterprise Event Reportslasted 2h 6m[Medium] Issue with File Requestslasted 0m[Medium] Issue with multiple reportslasted 4d 20h[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloadslasted 1h 14m[Medium] Issues with Box Noteslasted 28m[Minor] Issue with Admin Reportinglasted 53m