Who is down right now

20 down now · 248 this week

Box outage history and postmortems

Apps and SaaS · Redwood City, US · 17 incidents in 90 days · 99.91% implied uptime · last 5d ago

Status page Compare with...

History

MinorNov 4, 05:48 UTC
[Minor] Issue with Box AIlasted 3h 19m
MajorOct 20, 02:19 UTC
[Medium] Issue with multiple Box Serviceslasted 1h 29mCapacity
MajorOct 15, 08:30 UTC
[Major] Issue with Box Drivelasted 4h 11m
CriticalOct 8, 09:27 UTC
[Critical] Issues with Multiple Box Serviceslasted 5m
MajorOct 8, 01:48 UTC
[Medium] Issue with Enterprise Event Reportslasted 2h 6m
MajorOct 1, 10:00 UTC
[Medium] Issue with File Requestslasted 0m
MajorSep 30, 18:08 UTC
[Medium] Issue with multiple reportslasted 4d 20hDependency
CriticalSep 29, 14:15 UTC
[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloadslasted 1h 14mDatabase
MajorSep 28, 10:04 UTC
[Medium] Issues with Box Noteslasted 28m
MinorSep 4, 02:10 UTC
[Minor] Issue with Admin Reportinglasted 53m
MajorAug 28, 08:20 UTC
[Medium] Issues with Box Hubs Shared Linkslasted 1h 40m
CriticalAug 25, 06:53 UTC
[Critical] Issue with Downloadslasted 44mCapacity
MajorAug 24, 21:21 UTC
[Medium] Issue with Uploadslasted 41m
MinorAug 24, 17:30 UTC
[Minor] Issue with Logins & Files Pagelasted 0m
MajorAug 20, 00:31 UTC
[Medium] Issue with Microsoft Office Integration and Box Editlasted 1h 13mDeployment
MajorAug 19, 22:00 UTC
[Medium] Issues with Multiple Box Serviceslasted 0mDependency
MinorAug 19, 11:38 UTC
[Minor] Issues with All Files Pagelasted 25m
MajorAug 7, 02:37 UTC
[Medium] Issues affecting multiple Box serviceslasted 2h 39m
MajorAug 4, 20:23 UTC
[Medium] Issues with Uploads and Downloadslasted 22mNetwork
MajorJul 31, 11:09 UTC
[Medium] Issues with Box Shuttle Standalonelasted 21m
MinorJul 28, 02:58 UTC
[Minor] Issues with Uploadslasted 1h 59m
MajorJul 23, 14:14 UTC
[Medium] Issues with Box Hubslasted 16mBug
MajorJul 23, 09:45 UTC
[Medium] Issues with File Requestslasted 1h 56m
MajorJul 16, 21:30 UTC
[Medium] Issues with Box Edit and Microsoft Office Onlinelasted 18m
MajorJul 15, 04:14 UTC
[Medium] Issues with Box Relaylasted 2h 29m
MajorJul 7, 14:11 UTC
[Medium] Issues with Search service, Box Sign Templates and Metadata querieslasted 2h 8mCapacity
MajorJun 25, 19:29 UTC
[Medium] Issues with Zip Downloadslasted 2h 19m
MinorJun 24, 12:18 UTC
[Minor] Issues with Uploadslasted 15m
MajorJun 17, 19:34 UTC
[Medium] Issue with Multiple Box Serviceslasted 54m
MajorJun 11, 00:34 UTC
[Medium] Issue with Multiple Box Serviceslasted 1h 27m
CriticalJun 3, 17:53 UTC
[Critical] Issues with Multiple Box Serviceslasted 0mCapacity
MajorJun 1, 00:58 UTC
[Medium] Issues with Box AIlasted 1h 27mDependency
MajorMay 22, 08:46 UTC
[Medium] Issues with Box Drivelasted 32mConfig change
MajorMay 14, 19:30 UTC
[Medium] Degradation of Enterprise Events APIlasted 0m
CriticalMay 7, 01:20 UTC
[Critical] Issues with Multiple Box Serviceslasted 1h 47mCapacity
MajorApr 27, 17:36 UTC
[Medium] Issues with Box Searchlasted 1h 35m
CriticalApr 3, 04:04 UTC
[Critical] Issues with Box Signlasted 4h 5mDependency
MajorMar 25, 11:44 UTC
[Medium] Issues Accessing the Admin Console Dashboardlasted 2h 19m
CriticalMar 25, 05:52 UTC
[Critical] Issue with Box Shuttlelasted 11h 8m
MajorMar 20, 03:37 UTC
[Medium] Issues with Logins, Folder and File Preview, and Shared Linkslasted 1h 31m
About Box

Box, Inc. is an American public company based in Redwood City, California. It develops and markets cloud-based content management, collaboration, and file sharing tools for businesses.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Apps and SaaS median
1h 55m

Box: 1h 55m weighted downtime in range, category median 36m.

17 incidents, 13 major or critical, 5d 14h of incident time (5d 9h major or critical, 4h 37m partial), longest 4d 20h, implied uptime 99.91%, between Aug 12, 2026 and Nov 9, 2026.

Stated causes

35 incidents with no cause stated.

Across Glyph:Company profileComplianceQuarterlyPaydaysUptime

Questions

Is Box down right now?

Check Box's own status page at https://status.box.com for the live state. This page shows Box's incident history from that page; the most recent incident started 2026-11-04: "[Minor] Issue with Box AI".

How often does Box have outages?

Box posted 17 incidents in the last 90 days and 53 in the last year, 13 of them major or critical in the last 90 days. The median incident lasted 53m.

When was Box's last major outage?

2026-10-20: "[Medium] Issue with multiple Box Services", lasting 1h 29m.

What usually causes Box incidents?

Where Box explained the cause, the most common was capacity and load (8 incidents). Most status updates do not name a cause.