Box outage history and postmortems
Apps and SaaS · Redwood City, US · 17 incidents in 90 days · 99.91% implied uptime · last 5d ago
History
About Box
Box, Inc. is an American public company based in Redwood City, California. It develops and markets cloud-based content management, collaboration, and file sharing tools for businesses.
The last year, day by day
Downtime, added up
Box: 1h 55m weighted downtime in range, category median 36m.
17 incidents, 13 major or critical, 5d 14h of incident time (5d 9h major or critical, 4h 37m partial), longest 4d 20h, implied uptime 99.91%, between Aug 12, 2026 and Nov 9, 2026.
Stated causes
35 incidents with no cause stated.
Across Glyph:Company profileComplianceQuarterlyPaydaysUptime
Questions
Is Box down right now?
Check Box's own status page at https://status.box.com for the live state. This page shows Box's incident history from that page; the most recent incident started 2026-11-04: "[Minor] Issue with Box AI".
How often does Box have outages?
Box posted 17 incidents in the last 90 days and 53 in the last year, 13 of them major or critical in the last 90 days. The median incident lasted 53m.
When was Box's last major outage?
2026-10-20: "[Medium] Issue with multiple Box Services", lasting 1h 29m.
What usually causes Box incidents?
Where Box explained the cause, the most common was capacity and load (8 incidents). Most status updates do not name a cause.