Issues accessing the Cloudinary web UI
Oct 16, 20:06 UTCOct 16, 21:53 UTC
Duration
1h 47m
Impact
Major
Root cause
Not disclosed
Cloudinary, 90 days
6 incidents
Affected
Digital Asset Management (DAM)Management Console
Final update
This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.
Timeline
- Resolved · Oct 16, 21:53 UTC
This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.
- Monitoring · Oct 16, 21:08 UTC
A fix has been implemented for the issue affecting the UI and console. We are now monitoring the system to ensure stability. Users who still see errors should refresh the page and log in again.
- Investigating · Oct 16, 20:06 UTC
We are currently investigating an issue affecting the Cloudinary web UI. Some users may be unable to log in or use the Console and Media Library. Our engineering team is actively working on it. Image and video delivery, uploads and API requests using API credentials are not affected. We will post another update as soon as we have more information.
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