Increased Error Rates – EU Region
Sep 28, 09:58 UTCSep 28, 14:33 UTC
Duration
4h 35m
Impact
Major
Root cause
Not disclosed
Cloudinary, 90 days
6 incidents
Affected
Media Transformation API - EUUpload API - EUMedia DeliveryEU Datacenter - Media Transformation API - EUEU Datacenter - Upload API - EU
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 28, 14:33 UTC
This incident has been resolved.
- Monitoring · Sep 28, 10:08 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Sep 28, 09:58 UTC
We are currently investigating increased error rates in the EU region affecting uploads (eager transformations), transformations, and delivery. The issue began at approximately 06:15 UTC. We will provide updates as more information becomes available.
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