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Cloudinary outage history and postmortems

Apps and SaaS · 5 incidents in 90 days · 99.98% implied uptime · last 42d ago

Status page Compare

Incidents

50 on file
StartedIncidentDuration
Aug 1317:04 UTCMedia Library / asset visibility24h 41m
Jul 2913:35 UTCAdd-on installations are unavailable1h 22m
Jul 2023:09 UTCConnection failures with the Cloudinary MCP Connector12h 16m
Jul 1410:17 UTCSome customers experience authentication problems when accessing Cloudinary's Figma plugin0m
Jul 1210:20 UTCElevated Error Rates for Requests Using g_auto2h 24m
Jun 1615:19 UTCDelays in MediaFlows15h 17m
Jun 713:30 UTCDAM View Assets Error17h 1m
Mar 2416:51 UTCManagement of API credentials is currently experiencing issues2h 44m
Mar 1916:48 UTCErrors with Account Creation1h 50m
Mar 1118:19 UTCIssues with MediaFlows Event Triggers15h 5m
Feb 2612:50 UTCSaved search fails for SMDs with spaces in name.5h 32m
Feb 1015:44 UTCHigh latency when using the Cloudinary console15h 20m
Feb 1008:21 UTCSearch API and Media Library Issues3h 42m
Jan 815:47 UTCDegraded performances when using the Media Library1h 18m
Jan 417:51 UTCPDF transformations may fail under specific conditions(q_auto) at the time of Upload.14h 1m
Jan 408:06 UTCCreative Approval Workflow Unavailable36m
Dec 2110:50 UTCBilling Dashboard and Plans Outage3h 53m
Dec 1515:10 UTCFailed transformation requests with combination of Strict Transformations and Auto-Upload4h 22m
Dec 1012:30 UTCMedia Library Widget login error47m
Dec 509:16 UTCCloudinary Support Portal Outage4h 48m
Nov 2108:17 UTCDelivery hostname res.cloudinary.com is blocked in Indonesia6d
Nov 1010:26 UTCMedia Library Widget Access Limited6h 5m
Oct 2214:01 UTCAsset thumbnails not loading correctly in Media Library Widget57m
Oct 2013:29 UTCDegraded Performance - Usage Data & Reporting Delays24h 32m
Oct 2007:51 UTCDegraded Performance in US Datacenter31h 39m
Oct 1607:52 UTCElevated Errors in Webhook Notifications12h 29m
Oct 1607:36 UTCElevated Errors on Transformations4h 40m
Sep 313:06 UTCThird-Party Security Incident Impacting Salesforce Integration via Drift0m
Aug 2512:19 UTCAPI calls for clouds in EU/AP geo-region may result in 4040m
Aug 1319:33 UTCCollections are not being detected48m
Aug 702:09 UTCElevated error rates in Cloudinary Background Removal5h 24m
Jul 1318:29 UTCModules in Video App and the developer dashboard are not loading32m
Jul 705:49 UTCDegraded Performance for our Media Delivery Service12h 39m
Jul 315:27 UTCSome users unable to overwrite assets4h 24m
Jul 310:13 UTCWebhook Notification Delivery Delays22h 39m
Jun 3014:20 UTCAdmins Unable to Create New Users6h 17m
Jun 3007:14 UTCVIESUS™ Automatic Image Enhancement is currently down.4h 36m
Jun 2911:58 UTCMedia Processing and transformations related to AI is currently down.2h 37m
Jun 1710:04 UTCIntermittent errors with our Aspose add-on13h 34m
Jun 1218:26 UTCGoogle Cloud outage affecting features including Documentation, Add-Ons, Use of Google Cloud Storage for account backups6h 10m
About Cloudinary

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Apps and SaaS median
34m

Cloudinary: 29m weighted downtime in range, category median 34m.

5 incidents, 1 major or critical, 40h 44m of incident time (2h 24m major or critical, 38h 20m partial), longest 24h 41m, implied uptime 99.98%, between Jun 28, 2026 and Sep 25, 2026.

Across fru.dev:Company profileUptime

Questions

Is Cloudinary down right now?

Check Cloudinary's own status page at https://status.cloudinary.com for the live state. This page shows Cloudinary's incident history from that page; the most recent incident started 2026-08-13: "Media Library / asset visibility".

How often does Cloudinary have outages?

Cloudinary posted 5 incidents in the last 90 days and 27 in the last year, 1 of them major or critical in the last 90 days. The median incident lasted 2h 24m.

When was Cloudinary's last major outage?

2026-07-12: "Elevated Error Rates for Requests Using g_auto", lasting 2h 24m.

What usually causes Cloudinary incidents?

Cloudinary's status updates in this period do not name a root cause.

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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