Phone support may not be working as expected for some Team Admins
Jun 22, 01:47 UTCJun 22, 05:46 UTC
Duration
3h 59m
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
Support Services
Final update
This incident has been resolved.
Timeline
- Resolved · Jun 22, 05:46 UTC
This incident has been resolved.
- Investigating · Jun 22, 01:47 UTC
Calling support may not be working as expected for some Team Admins. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
More from Dropbox
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:36 UTC | Some customers are unable to access certain website routes and features. | major | 59m |
| Sep 322:13 UTC | Customer support via telephone may be unavailable for some users | minor | 6h 49m |
| Aug 2523:14 UTC | Some Dropbox Protect features are not working correctly | minor | 11h 47m |
| Aug 2113:18 UTC | Dropbox is not working as expected for some users | minor | 1h 55m |
| Jul 2315:12 UTC | Dropbox is not working as expected for some users | minor | 25m |
| Jun 819:43 UTC | Shared content downloads are degraded | minor | 3d 21h |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.