Dropbox may be unavailable for some users.
May 14, 18:24 UTCMay 14, 19:24 UTC
Duration
59m
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
WebsiteDesktop ApplicationMobile ApplicationAPIPaperDashReplayCapture
Final update
This incident has been resolved.
Timeline
- Resolved · May 14, 19:24 UTC
This incident has been resolved.
- Monitoring · May 14, 18:49 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · May 14, 18:33 UTC
We are continuing to investigate this issue.
- Investigating · May 14, 18:24 UTC
We are currently investigating this issue.
More from Dropbox
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:36 UTC | Some customers are unable to access certain website routes and features. | major | 59m |
| Sep 322:13 UTC | Customer support via telephone may be unavailable for some users | minor | 6h 49m |
| Aug 2523:14 UTC | Some Dropbox Protect features are not working correctly | minor | 11h 47m |
| Aug 2113:18 UTC | Dropbox is not working as expected for some users | minor | 1h 55m |
| Jul 2315:12 UTC | Dropbox is not working as expected for some users | minor | 25m |
| Jun 819:43 UTC | Shared content downloads are degraded | minor | 3d 21h |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.