Dropbox · Apps and SaaSDec 12, 2024, 00:36 UTC

Dash Answers was down for some users

InformationalNot disclosedUpdated 46d ago

Dec 12, 00:36 UTCDec 12, 00:36 UTC

Duration

Impact

Informational

Root cause

Not disclosed

Dropbox, 90 days

4 incidents

Affected

Dash

Status page

Final update

Retroactive update - Dash Answers was unavailable for some users beginning around 11:30pm UTC on December 11th. This was due to an OpenAI outage. We are back up and running!

Timeline

Resolved · Dec 12, 00:36 UTC
Retroactive update - Dash Answers was unavailable for some users beginning around 11:30pm UTC on December 11th. This was due to an OpenAI outage. We are back up and running!

More from Dropbox

Full history

MajorSep 9, 21:36 UTC

Some customers are unable to access certain website routes and features.lasted 59m

MinorSep 3, 22:13 UTC

Customer support via telephone may be unavailable for some userslasted 6h 49m

MinorAug 25, 23:14 UTC

Some Dropbox Protect features are not working correctlylasted 11h 47m

MinorAug 21, 13:18 UTC

Dropbox is not working as expected for some userslasted 1h 55m

MinorJul 23, 15:12 UTC

Dropbox is not working as expected for some userslasted 25m

MinorJun 8, 19:43 UTC

Shared content downloads are degradedlasted 3d 21h