Dropbox may not be working as expected for some users
Sep 3, 18:26 UTCSep 3, 19:20 UTC
Duration
55m
Impact
Informational
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 3, 19:20 UTC
This incident has been resolved.
- Investigating · Sep 3, 18:26 UTC
Users may be experiencing issues with uploading or previewing certain files across Dropbox. We are working to resolve the issue as quickly as possible. Thank you for your patience.
More from Dropbox
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:36 UTC | Some customers are unable to access certain website routes and features. | major | 59m |
| Sep 322:13 UTC | Customer support via telephone may be unavailable for some users | minor | 6h 49m |
| Aug 2523:14 UTC | Some Dropbox Protect features are not working correctly | minor | 11h 47m |
| Aug 2113:18 UTC | Dropbox is not working as expected for some users | minor | 1h 55m |
| Jul 2315:12 UTC | Dropbox is not working as expected for some users | minor | 25m |
| Jun 819:43 UTC | Shared content downloads are degraded | minor | 3d 21h |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.