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Dropbox · Apps and SaaSNov 12, 2026, 22:20 UTC yesterday

Elevated Latency on help.dropbox.com

MinorNot disclosedUpdated 9h ago
Nov 12, 22:20 UTCNov 12, 22:33 UTC
Duration
13m
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
Website
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Nov 12, 22:33 UTC
    This incident has been resolved.
  2. Investigating · Nov 12, 22:20 UTC
    We’re investigating an issue affecting help.dropbox.com. Customers may experience slower-than-usual page loads and search results when accessing Help Center content and self-service support resources. Our teams are working to determine the cause and scope of the performance degradation. We’ll provide another update as more information becomes available.

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