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Dropbox · Apps and SaaSMay 13, 2024, 15:31 UTC 2 years ago

Single Sign-On (SSO) may not be working as expected

InformationalNot disclosedUpdated 47d ago
May 13, 15:31 UTCMay 14, 00:14 UTC
Duration
8h 43m
Impact
Informational
Root cause
Not disclosed
Dropbox, 90 days
4 incidents
Affected
Support ServicesWebsite
Status page

Final update

SSO is back up and running! Thanks for bearing with us.

Timeline

  1. Resolved · May 14, 00:14 UTC
    SSO is back up and running! Thanks for bearing with us.
  2. Identified · May 13, 17:17 UTC
    The issue has been identified and a fix is being implemented.
  3. Investigating · May 13, 15:31 UTC
    Single Sign-On (SSO) may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

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