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Down now20This week248

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Dropbox · Apps and SaaSNov 14, 2025, 20:00 UTC 12 months ago

Dropbox Chat unavailable

MajorNot disclosedUpdated 46d ago
Nov 14, 20:00 UTCNov 14, 21:11 UTC
Duration
1h 11m
Impact
Major
Root cause
Not disclosed
Dropbox, 90 days
4 incidents
Affected
WebsiteDesktop ApplicationMobile ApplicationSupport Services
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Nov 14, 21:11 UTC
    This incident has been resolved.
  2. Investigating · Nov 14, 20:00 UTC
    Dropbox Chat is currently unavailable, we are investigating the issue.

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Full history
MajorSep 9, 21:36 UTC
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MinorSep 3, 22:13 UTC
Customer support via telephone may be unavailable for some userslasted 6h 49m
MinorAug 25, 23:14 UTC
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MinorAug 21, 13:18 UTC
Dropbox is not working as expected for some userslasted 1h 55m
MinorJul 23, 15:12 UTC
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MinorJun 8, 19:43 UTC
Shared content downloads are degradedlasted 3d 21h