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E2B · AISep 2, 2026, 23:55 UTC 2 months ago

Elevated error rates and slower sandbox start times

MinorStorageUpdated 39h ago
Sep 2, 23:55 UTCSep 3, 00:18 UTC
Duration
23m
Impact
Minor
Root cause
Storage
E2B, 90 days
15 incidents
Affected
Not listed by the vendor.
Status page

Final update

Sandbox start times and error rates have returned to normal and the incident is fully resolved.

Timeline

  1. Resolved · Sep 3, 00:18 UTC
    Sandbox start times and error rates have returned to normal and the incident is fully resolved.
  2. Identified · Sep 3, 00:14 UTC
    We have identified the cause of the elevated errors and resolved the issue. An internal caching layer is under heavy load due to an unusually high volume of running sandboxes, and our infra team is working on the fix.
  3. Investigating · Sep 2, 23:55 UTC
    We are currently investigating elevated error rates and increased sandbox start times. Some users may experience failed requests or slower-than-usual sandbox creation. Our team is actively working on it and we will post an update shortly.

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