Incidentsby GlyphTemplate builds failing
Oct 21, 14:03 UTCOct 21, 14:06 UTC
Duration
3m
Impact
Critical
Root cause
Config change
E2B, 90 days
15 incidents
Affected
Not listed by the vendor.
Final update
Between 14:03 and 14:06 UTC on October 21, new template builds failed to start with the error “500: invalid build configuration, contact support”. This was caused by a configuration issue on our side, which has been fixed. Template builds are working normally again. Running sandboxes were not affected. If a build failed during this window, please retry it. We apologize for any disruption.
Timeline
- Resolved · Oct 21, 14:06 UTC
Between 14:03 and 14:06 UTC on October 21, new template builds failed to start with the error “500: invalid build configuration, contact support”. This was caused by a configuration issue on our side, which has been fixed. Template builds are working normally again. Running sandboxes were not affected. If a build failed during this window, please retry it. We apologize for any disruption.
- Identified · Oct 21, 14:03 UTC
We have identified an issue causing new template builds to fail.
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