Incidentsby GlyphIssue creating new projects in AWS us-east-1
Feb 6, 01:56 UTCFeb 6, 04:22 UTC
Duration
2h 26m
Impact
Major
Root cause
DNS
Elastic, 90 days
22 incidents
Affected
Not listed by the vendor.
Final update
The issues affecting Elastic Cloud Serverless project creation in the AWS us-east-1 region have been resolved. Our engineering team identified a DNS configuration error as the root cause; once the records were corrected and propagated, service functionality returned to normal. All systems are now operating as expected, and customers should no longer experience delays or errors when creating new projects. We appreciate your patience while we worked to clear this up.
Timeline
- Resolved · Feb 6, 04:22 UTC
The issues affecting Elastic Cloud Serverless project creation in the AWS us-east-1 region have been resolved. Our engineering team identified a DNS configuration error as the root cause; once the records were corrected and propagated, service functionality returned to normal. All systems are now operating as expected, and customers should no longer experience delays or errors when creating new projects. We appreciate your patience while we worked to clear this up.
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