Incidentsby IbisSome Grafana Instances Experiencing Issues Coming Online after Restart
Oct 23, 13:33 UTCOct 23, 18:16 UTC
Duration
4h 43m
Impact
Minor
Root cause
Not disclosed
Grafana Labs, 90 days
68 incidents
Affected
AWS Australia - prod-au-southeast-1AWS Australia - prod-au-southeast-2AWS Brazil - prod-sa-east-1AWS Canada prod-ca-central-1AWS Canada - prod-ca-east-0AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4AWS Germany prod-eu-central-1AWS India - prod-ap-south-1AWS Indonesia - prod-ap-southeast-2AWS Indonesia - prod-ap-southeast-3AWS Ireland eu-west-1AWS Ireland - prod-eu-west-6AWS Japan - prod-ap-northeast-0
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 23, 18:16 UTC
This incident has been resolved.
- Monitoring · Oct 23, 16:16 UTC
A fix as been implemented and Hosted Grafana instances are back to normal levels. We will continue to monitor the issue.
- Identified · Oct 23, 15:04 UTC
We are continuing to work on a fix for this issue.
- Identified · Oct 23, 13:33 UTC
Starting at approximately 12:37 UTC, a some Hosted Grafana instances across multiple regions have been experiencing availability issues. Our team has identified the root cause and a fix is currently in progress. Affected instances will recover automatically once the fix has been applied. No action is required on your end. We will provide further updates as they become available and apologize for any disruption this may cause.
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