Incidentsby IbisElevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany
Oct 23, 09:31 UTCOct 23, 10:16 UTC
Duration
45m
Impact
Major
Root cause
Not disclosed
Grafana Labs, 90 days
68 incidents
Affected
AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-2: IngestionTraces - AWS Germany - prod-eu-west-2: IngestionOpenTelemetry Ingest Endpoint - AWS Germany - prod-eu-west-2
Final update
Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.
Timeline
- Resolved · Oct 23, 10:16 UTC
Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.
- Investigating · Oct 23, 09:31 UTC
We are investigating elevated latency and intermittent errors when ingesting traces for Grafana Cloud Traces in AWS Germany. Customers may see delayed trace ingestion and failed trace writes. Next update by 10:30 UTC.
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