Incidentsby IbisDegraded performance in voice, some calls may be affected
May 12, 17:00 UTCMay 12, 18:20 UTC
Duration
1h 20m
Impact
Minor
Root cause
Not disclosed
HappyRobot, 90 days
7 incidents
Affected
Not listed by the vendor.
Final update
The incident is resolved and we are back to normal.
Timeline
- Resolved · May 12, 18:20 UTC
The incident is resolved and we are back to normal.
- Monitoring · May 12, 17:57 UTC
Incident has been fixed. We are closely monitoring the system.
- Investigating · May 12, 17:00 UTC
Degraded performance in voice, some calls may be affected
More from HappyRobot
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2810:26 UTC9 days ago | SMS Delivery Degradation in Spain (Third-Party Provider) | minor | 3h 45m |
| Sep 1606:32 UTC3 weeks ago | Degraded performance | minor | 3h 12m |
| Sep 1008:02 UTC3 weeks ago | Degraded WhatsApp agent functionality, impact limited to WhatsApp channel | minor | 31h 8m |
| Aug 1718:30 UTC7 weeks ago | Voice Service Degradation | major | 1h 31m |
| Aug 510:08 UTC2 months ago | SSO Users unable to access a subset of ui features | minor | 1h 49m |
| Jul 2907:12 UTC2 months ago | Python Nodes partially degraded | minor | 0m |