Incidentsby IbisWe are experiencing issue with out WhatsApp Agents
Jun 12, 13:57 UTCJun 12, 18:32 UTC
Duration
4h 36m
Impact
Major
Root cause
Not disclosed
HappyRobot, 90 days
7 incidents
Affected
Not listed by the vendor.
Final update
WhatsApp agents are back to operational state.
Timeline
- Resolved · Jun 12, 18:32 UTC
WhatsApp agents are back to operational state.
- Identified · Jun 12, 14:36 UTC
https://metastatus.com/whatsapp-business-api Meta's WhatsApp Cloud API is facing high disruptions causing this impact. We will provide an update as soon as there is any change.
- Investigating · Jun 12, 13:57 UTC
Inbound and Outbound issues related to WhatsApp Agents
More from HappyRobot
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2810:26 UTC9 days ago | SMS Delivery Degradation in Spain (Third-Party Provider) | minor | 3h 45m |
| Sep 1606:32 UTC3 weeks ago | Degraded performance | minor | 3h 12m |
| Sep 1008:02 UTC3 weeks ago | Degraded WhatsApp agent functionality, impact limited to WhatsApp channel | minor | 31h 8m |
| Aug 1718:30 UTC7 weeks ago | Voice Service Degradation | major | 1h 31m |
| Aug 510:08 UTC2 months ago | SSO Users unable to access a subset of ui features | minor | 1h 49m |
| Jul 2907:12 UTC2 months ago | Python Nodes partially degraded | minor | 0m |