HubSpot · Apps and SaaSAug 11, 2026, 19:31 UTC

Some HubSpot tools may be unavailable for some users

InformationalConfig changeUpdated 46d ago

Aug 11, 19:31 UTCAug 11, 19:45 UTC

Duration

14m

Impact

Informational

Root cause

Config change

HubSpot, 90 days

12 incidents

Affected

Not listed by the vendor.

Status page

Final update

Between 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a configuration update. As of 03:25 PM EDT (UTC -04:00), our CRM Record page are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Timeline

Resolved · Aug 11, 19:45 UTC
Between 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a configuration update. As of 03:25 PM EDT (UTC -04:00), our CRM Record page are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Investigating · Aug 11, 19:31 UTC
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.