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Kaseya · Apps and SaaSJul 28, 2026, 18:01 UTC 3 months ago

Autotask - Multiple Regions - Inbound emails are not creating tickets

MajorNot disclosedUpdated 5h ago
Jul 28, 18:01 UTCJul 29, 07:04 UTC
Duration
13h 3m
Impact
Major
Root cause
Not disclosed
Kaseya, 90 days
89 incidents
Affected
Not listed by the vendor.
Status page

Final update

This incident has been resolved. All inbound emails that occurred during the incident timeframe have been successfully reprocessed.

Timeline

  1. Resolved · Jul 29, 07:04 UTC
    This incident has been resolved. All inbound emails that occurred during the incident timeframe have been successfully reprocessed.

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