Kaseya · Apps and SaaSSep 14, 2026, 09:21 UTC

Autotask PSA - Inbound Email Processing - Inbound emails are not being processed and related items are not being created

MajorNot disclosedUpdated 5h ago

Sep 14, 09:21 UTCSep 14, 11:57 UTC

Duration

2h 36m

Impact

Major

Root cause

Not disclosed

Kaseya, 90 days

89 incidents

Affected

Not listed by the vendor.

Status page

Final update

The system finished processing the remaining items in the queue, and the Incoming Email Processing is currently creating designated items in real time. This incident is resolved.

Timeline

Resolved · Sep 14, 11:57 UTC
The system finished processing the remaining items in the queue, and the Incoming Email Processing is currently creating designated items in real time. This incident is resolved.

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