Incidentsby GlyphDatto SAAS Protection - aue1-bfyii-2510 - Backups are not running and SaaS Protection Console is not accessible to perform recovery related functions
Nov 3, 13:38 UTCNov 3, 16:01 UTC
Duration
2h 23m
Impact
Major
Root cause
Not disclosed
Kaseya, 90 days
89 incidents
Affected
SaaS Protection BackupsSaaS Protection Console LoginDatto SaaS Protection - SaaS Protection BackupsDatto SaaS Protection - SaaS Protection Console Login
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 3, 16:01 UTC
This incident has been resolved.
- Monitoring · Nov 3, 14:32 UTC
We are continuing to monitor for any further issues.
- Monitoring · Nov 3, 14:06 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Nov 3, 13:38 UTC
We are aware of a problem where backups are not running and SaaS Protection Console is not accessible to perform recovery related functions. The Kaseya Engineering Team is investigating If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal. To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page.
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