Kaseya · Apps and SaaSSep 21, 2026, 17:21 UTC

BCDR - Server4715 US-EAST - Unscheduled Maintenance

MinorNot disclosedUpdated 5h ago

Sep 21, 17:21 UTCOct 12, 16:42 UTC

Duration

20d 23h

Impact

Minor

Root cause

Not disclosed

Kaseya, 90 days

89 incidents

Affected

Off-Site SynchronizationOff-Site RecoveryDatto BCDR Devices - Off-Site SynchronizationDatto BCDR Devices - Off-Site Recovery

Final update

This incident has been resolved.

Resolved · Oct 12, 16:42 UTC
This incident has been resolved.
Monitoring · Oct 12, 13:02 UTC
A fix has been implemented and we are monitoring the results.
Identified · Oct 7, 13:26 UTC
We are continuing to work on a fix for this issue.
Identified · Sep 21, 17:21 UTC
We are aware of a problem where Server4715 is undergoing unscheduled maintenance. The Kaseya Engineering Team has identified the problem and are replacing faulted hardware. During this time offsite synchronization and virtual machine performance will be impacted. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/