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Kaseya · Apps and SaaSOct 22, 2026, 09:28 UTC 3 weeks ago

Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555'

MajorNot disclosedUpdated 3h ago
Oct 22, 09:28 UTCOct 22, 18:26 UTC
Duration
8h 59m
Impact
Major
Root cause
Not disclosed
Kaseya, 90 days
89 incidents
Affected
SaaS Protection Console LoginDatto SaaS Protection - SaaS Protection Console Login
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Oct 22, 18:26 UTC
    This incident has been resolved.
  2. Monitoring · Oct 22, 17:55 UTC
    Customers hosted on node 'gbe2-bfyii-1555' are accessible again and backups are running normally. Our R&D team is monitoring for any other issues.
  3. Identified · Oct 22, 14:54 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Oct 22, 09:28 UTC
    We are aware of a problem where Datto SaaS Protection customers hosted on 'gbe2-bfyii-1555' are experiencing a disruption to SaaS Protection services. The Kaseya Engineering Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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