Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555'
Oct 22, 09:28 UTCOct 22, 18:26 UTC
Duration
8h 59m
Impact
Major
Root cause
Not disclosed
Kaseya, 90 days
89 incidents
Affected
SaaS Protection Console LoginDatto SaaS Protection - SaaS Protection Console Login
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 22, 18:26 UTC
This incident has been resolved.
- Monitoring · Oct 22, 17:55 UTC
Customers hosted on node 'gbe2-bfyii-1555' are accessible again and backups are running normally. Our R&D team is monitoring for any other issues.
- Identified · Oct 22, 14:54 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Oct 22, 09:28 UTC
We are aware of a problem where Datto SaaS Protection customers hosted on 'gbe2-bfyii-1555' are experiencing a disruption to SaaS Protection services. The Kaseya Engineering Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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