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Kaseya · Apps and SaaSSep 4, 2026, 12:43 UTC 2 months ago

Autotask - UK01 and UK02 Zones - Emails not being sent or received

MajorNot disclosedUpdated 5h ago
Sep 4, 12:43 UTCSep 4, 19:40 UTC
Duration
6h 57m
Impact
Major
Root cause
Not disclosed
Kaseya, 90 days
89 incidents
Affected
Not listed by the vendor.
Status page

Final update

Microsoft has fixed the issue with receiving email from external domains. We have verified that emails are now getting processed without issue. This incident is resolved.

Timeline

  1. Resolved · Sep 4, 19:40 UTC
    Microsoft has fixed the issue with receiving email from external domains. We have verified that emails are now getting processed without issue. This incident is resolved.

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