[VSA9] - [PHILKAS01] - Intermittent Service Disruption

Final update

This incident has been resolved.

1. Resolved · Sep 29, 19:45 UTC
   This incident has been resolved.
2. Monitoring · Sep 14, 13:47 UTC
   We are experiencing service disruption on PHILKAS01 Server, which may impact administrators ability to manage endpoints. We are aware of the issue, and our team is actively working to resolve the same. We apologize for any inconvenience. - Kaseya Cloud Operations Team
3. Monitoring · Sep 9, 23:23 UTC
   We are continuing to monitor for any further issues.
4. Monitoring · Sep 9, 20:17 UTC
   A fix has been implemented and we are monitoring the results.
5. Identified · Sep 9, 17:04 UTC
   The issue has been identified and a fix is being implemented.
6. Monitoring · Sep 9, 16:06 UTC
   A fix has been implemented and we are monitoring the results.
7. Investigating · Sep 9, 12:51 UTC
   We are experiencing service disruption on PHILKAS01 Server, which may impact administrators ability to manage endpoints. We are aware of the issue, and our team is actively working to resolve the same. We apologize for any inconvenience. - Kaseya Cloud Operations Team