Incidentsby GlyphDatto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal
Sep 18, 13:30 UTCSep 18, 13:30 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Kaseya, 90 days
89 incidents
Affected
Not listed by the vendor.
Final update
We are aware of a problem where Datto SaaS Protection Partners were receiving a 500 error when attempting to access the SaaS Protection Status Page within the Datto Partner Portal. The Kaseya Engineering Team quickly identified the issue and implemented a fix to restore SaaS Protection Status Page functionality. Access to SaaS Protection customer accounts through the Datto Partner Portal has been fully restored.
Timeline
- Resolved · Sep 18, 13:30 UTC
We are aware of a problem where Datto SaaS Protection Partners were receiving a 500 error when attempting to access the SaaS Protection Status Page within the Datto Partner Portal. The Kaseya Engineering Team quickly identified the issue and implemented a fix to restore SaaS Protection Status Page functionality. Access to SaaS Protection customer accounts through the Datto Partner Portal has been fully restored.
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