Incidentsby GlyphDatto Workplace - AU5 - Agents/Portal are unable to connect
Oct 5, 21:35 UTCOct 6, 08:11 UTC
Duration
10h 37m
Impact
Major
Root cause
Not disclosed
Kaseya, 90 days
89 incidents
Affected
AU5Datto Workplace - AU5
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 6, 08:11 UTC
This incident has been resolved.
- Monitoring · Oct 5, 23:09 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Oct 5, 21:35 UTC
We are aware of a problem where agents are unable to connect and portal users are unable to login in the AU region. The Kaseya Engineering Team is currently investigating this issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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