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MongoDB · Data and observabilityAug 3, 2026, 18:47 UTC 3 months ago

Elevated errors on VoyageAI APIs

MajorNot disclosedUpdated 46d ago
Aug 3, 18:47 UTCAug 3, 21:18 UTC
Duration
2h 31m
Impact
Major
Root cause
Not disclosed
MongoDB, 90 days
12 incidents
Affected
VoyageAI Embedding and Reranking Models
Status page

Final update

The system has returned to normal operation.

Timeline

  1. Resolved · Aug 3, 21:18 UTC
    The system has returned to normal operation.
  2. Monitoring · Aug 3, 19:02 UTC
    A fix has been applied and we are monitoring the system.
  3. Investigating · Aug 3, 18:47 UTC
    VoyageAI APIs are experiencing elevated 5xx errors. We are investigating the issue.

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