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MongoDB · Data and observabilityJun 25, 2026, 10:16 UTC 4 months ago

MongoDB Atlas: Atlas UI loading issues

InformationalNot disclosedUpdated 46d ago
Jun 25, 10:16 UTCJun 25, 10:16 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
MongoDB, 90 days
12 incidents
Affected
MongoDB Cloud
Status page

Final update

From 2026-06-25 06:55 UTC to 2026-06-25 07:10 UTC, some users may have experienced intermittent Atlas UI loading failures. We identified elevated traffic to a number of endpoints that increased latency in the Atlas UI service. This caused internal health checks to fail and temporarily reduced healthy Atlas UI capacity. We restored healthy Atlas UI capacity and applied additional rate limiting to the affected traffic paths. We are continuing follow-up work to further  reduce the risk of recurrence.

Timeline

  1. Resolved · Jun 25, 10:16 UTC
    From 2026-06-25 06:55 UTC to 2026-06-25 07:10 UTC, some users may have experienced intermittent Atlas UI loading failures. We identified elevated traffic to a number of endpoints that increased latency in the Atlas UI service. This caused internal health checks to fail and temporarily reduced healthy Atlas UI capacity. We restored healthy Atlas UI capacity and applied additional rate limiting to the affected traffic paths. We are continuing follow-up work to further  reduce the risk of recurrence.

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