Incidentsby Glyph[Atlas for Government] Data plane node logs unavailable for last 6 days
May 22, 20:32 UTCMay 22, 22:17 UTC
Duration
1h 45m
Impact
Minor
Root cause
Not disclosed
MongoDB, 90 days
12 incidents
Affected
MongoDB Atlas for Government
Final update
The data plane node log download has recovered.
Timeline
- Resolved · May 22, 22:17 UTC
The data plane node log download has recovered.
- Monitoring · May 22, 21:17 UTC
We have applied the fix. The data plane node logs will start to be available to customers within the next 30 minutes.
- Investigating · May 22, 20:32 UTC
The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in GCP and AWS gov-cloud regions. We have identified the root cause and are actively working on a fix.
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