Incidentsby GlyphAtlas Charts users unable to login
Apr 1, 12:55 UTCApr 1, 12:55 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
MongoDB, 90 days
12 incidents
Affected
MongoDB Charts
Final update
Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely cause, have rolled it back, and are monitoring the service to confirm that normal access has been restored.
Timeline
- Resolved · Apr 1, 12:55 UTC
Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely cause, have rolled it back, and are monitoring the service to confirm that normal access has been restored.
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