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MongoDB · Data and observabilityFeb 12, 2026, 22:10 UTC

Elevated errors for cluster creation on AWS

CriticalNot disclosedUpdated 37h ago
Feb 12, 22:10 UTCFeb 12, 23:10 UTC
Duration
1h
Impact
Critical
Root cause
Not disclosed
MongoDB, 90 days
19 incidents
Affected
MongoDB Cloud
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Feb 12, 23:10 UTC
    This incident has been resolved.
  2. Monitoring · Feb 12, 23:08 UTC
    We have implemented the fix. Customers will now be able to create new clusters on AWS.
  3. Identified · Feb 12, 23:00 UTC
    We have identified the root cause and are implementing a fix to remediate the situation
  4. Investigating · Feb 12, 22:10 UTC
    We are currently investigating elevated errors for customers attempting to create a cluster on AWS

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Full history

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