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MongoDB · Data and observabilityMay 6, 2026, 21:48 UTC 6 months ago

Atlas Backup Export Jobs Degraded Performance

MinorNot disclosedUpdated 47d ago
May 6, 21:48 UTCMay 7, 20:55 UTC
Duration
23h 7m
Impact
Minor
Root cause
Not disclosed
MongoDB, 90 days
12 incidents
Affected
MongoDB CloudMongoDB Atlas for Government
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · May 7, 20:55 UTC
    This incident has been resolved.
  2. Monitoring · May 7, 20:02 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · May 7, 01:20 UTC
    We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.
  4. Identified · May 6, 21:48 UTC
    Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC

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