MongoDB Atlas: Activation Code redemptions may fail
Nov 19, 17:55 UTCNov 19, 18:54 UTC
Duration
59m
Impact
Minor
Root cause
Not disclosed
MongoDB, 90 days
19 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved. During this time, users may have also had issues activating self-service support plans. We encourage any affected users to sign up again.
Timeline
- Resolved · Nov 19, 18:54 UTC
This incident has been resolved. During this time, users may have also had issues activating self-service support plans. We encourage any affected users to sign up again.
More from MongoDB
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1609:06 UTC | Support Portal Outage | major | 6h 25m |
| Sep 1101:28 UTC | Atlas is experiencing issues with issuing certificates from Lets Encrypt | minor | 2h 23m |
| Sep 316:44 UTC | Impaired Cluster operations in AWS me-central-1 and AWS me-south-1 | major | Ongoing |
| Aug 2818:34 UTC | MongoDB Atlas Log Integration service degraded | minor | 0m |
| Aug 1920:45 UTC | Issues rotating certificates for projects containing only Atlas Free and Flex clusters | none | 25h 21m |
| Aug 1814:10 UTC | Atlas UI and API Periodic Unavailability | minor | 1h 6m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.