MongoDB · Data and observabilityNov 19, 2025, 17:55 UTC

MongoDB Atlas: Activation Code redemptions may fail

MinorNot disclosedUpdated 47d ago

Nov 19, 17:55 UTCNov 19, 18:54 UTC

Duration

59m

Impact

Minor

Root cause

Not disclosed

MongoDB, 90 days

12 incidents

Affected

Not listed by the vendor.

Status page

Final update

This incident has been resolved. During this time, users may have also had issues activating self-service support plans. We encourage any affected users to sign up again.

Timeline

Resolved · Nov 19, 18:54 UTC
This incident has been resolved. During this time, users may have also had issues activating self-service support plans. We encourage any affected users to sign up again.

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Full history

MinorOct 20, 07:32 UTC

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MajorOct 9, 16:29 UTC

Issue impacting Atlas Search availability on certain clusterslasted 1h 48m

NoticeOct 9, 13:11 UTC

Admin Admin API: Intermittent Increase in 5xx errorslasted 2h 35m

MinorOct 2, 00:01 UTC

MongoDB Charts: Infinite login loop when creating new Charts projectslasted 5h

MajorOct 1, 15:41 UTC

Trigger processing may be delayed globallylasted 5h 13m

NoticeSep 30, 18:51 UTC

Delays in Atlas cluster management operationslasted 2h 10m