Who is down right now

MoveWorks · AISep 17, 2026, 20:15 UTC 3 weeks ago

Knowledge Ingestion Delays

MinorNot disclosedUpdated 2h ago
Sep 17, 20:15 UTCSep 17, 23:03 UTC
Duration
2h 47m
Impact
Minor
Root cause
Not disclosed
MoveWorks, 90 days
16 incidents
Affected
Enterprise Search
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 17, 23:03 UTC
    This incident has been resolved.
  2. Monitoring · Sep 17, 21:46 UTC
    A fix has been deployed and we are currently monitoring the results.
  3. Investigating · Sep 17, 20:15 UTC
    We are investigating an issue preventing scheduled knowledge ingestion jobs from running in the US region. As a result, the latest content may be delayed in being ingested. We apologize for the inconvenience. The Assistant remains available and functional. Other regions are unaffected.

More from MoveWorks

Full history
MinorOct 1, 18:17 UTC
Duplicate Employee Communications Messages on Microsoft Teamslasted 2h 48m
CriticalOct 1, 15:20 UTC
Moveworks Assistant in Microsoft Teams Not Respondinglasted 1h 48m
MinorSep 28, 20:33 UTC
Intermittent Error Responses in the Moveworks Assistant on EmployeeWorks Web Applasted 4h 50m
MinorSep 23, 14:57 UTC
Agent Studio: Plugins page not loading for some roleslasted 1h 36m
NoticeSep 21, 17:22 UTC
Moveworks Academy Access Issuelasted 19h 32m
MinorSep 16, 17:21 UTC
Get Help options not appearing for greeting messageslasted 54m