CSAT surveys not sent for the week of 7/28
Aug 7, 11:57 UTCAug 3, 17:00 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
MoveWorks, 90 days
16 incidents
Affected
Not listed by the vendor.
Final update
We identified an issue with CSAT surveys not going out for the mentioned week. We identified the issue and have fixed it; subsequent CSAT's should run as usual. We sincerely apologise for the inconvenience caused.
Timeline
- Resolved · Aug 3, 17:00 UTC
We identified an issue with CSAT surveys not going out for the mentioned week. We identified the issue and have fixed it; subsequent CSAT's should run as usual. We sincerely apologise for the inconvenience caused.
More from MoveWorks
Full historyDuplicate Employee Communications Messages on Microsoft Teamslasted 2h 48mMoveworks Assistant in Microsoft Teams Not Respondinglasted 1h 48mIntermittent Error Responses in the Moveworks Assistant on EmployeeWorks Web Applasted 4h 50mAgent Studio: Plugins page not loading for some roleslasted 1h 36mMoveworks Academy Access Issuelasted 19h 32mKnowledge Ingestion Delayslasted 2h 47m