Insights Dashboards Unavailable
Oct 1, 20:09 UTCOct 1, 20:26 UTC
Duration
18m
Impact
Major
Root cause
Not disclosed
MoveWorks, 90 days
16 incidents
Affected
AI Assistant InsightsAI Assistant Analytics - AI Assistant Insights
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 1, 20:26 UTC
This incident has been resolved.
- Identified · Oct 1, 20:09 UTC
We have identified an issue where users are encountering an error message: "Oops, there is something wrong. Please try again later." This problem occurs when attempting to load User Insights, Plugin Insights, and Raw Interactions under the Analytics section in My Moveworks Portal. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. Our team is actively investigating the root cause and is committed to restoring full service as quickly as possible. Impacted Regions : All Regions
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