Incidentsby IbisForms Ingestion Failure
Nov 10, 15:54 UTCNov 11, 19:27 UTC
Duration
27h 34m
Impact
Minor
Root cause
Not disclosed
MoveWorks, 90 days
16 incidents
Affected
Smart Forms
Final update
This incident has been resolved. Thank you for your patience and we apologize for the inconvenience this may have caused.
Timeline
- Resolved · Nov 11, 19:27 UTC
This incident has been resolved. Thank you for your patience and we apologize for the inconvenience this may have caused.
- Identified · Nov 10, 16:55 UTC
We are continuing to work on a fix for this issue.
- Identified · Nov 10, 15:54 UTC
We’ve identified an issue in our forms ingestion process. As a result, forms that are newly added or updated after 11/6 may not be appearing in the AI Assistant as expected. Our engineering team is actively working to resolve this issue. We will provide updates as soon as we have more information. We sincerely apologize for the inconvenience this may cause and thank you for your patience.
More from MoveWorks
Full historyDuplicate Employee Communications Messages on Microsoft Teamslasted 2h 48mMoveworks Assistant in Microsoft Teams Not Respondinglasted 1h 48mIntermittent Error Responses in the Moveworks Assistant on EmployeeWorks Web Applasted 4h 50mAgent Studio: Plugins page not loading for some roleslasted 1h 36mMoveworks Academy Access Issuelasted 19h 32mKnowledge Ingestion Delayslasted 2h 47m