Incidentsby IbisEmbedded AI Assistant Degradation
Apr 22, 16:43 UTCApr 22, 17:44 UTC
Duration
1h 1m
Impact
Major
Root cause
Not disclosed
MoveWorks, 90 days
16 incidents
Affected
Embedded AI AssistantEnterprise Messaging Integrations - Embedded AI Assistant
Final update
We are pleased to confirm that the issue causing the Moveworks AI Assistant to not load on web pages has been fully resolved. We appreciate your patience and apologize for any inconvenience this may have caused.
Timeline
- Resolved · Apr 22, 17:44 UTC
We are pleased to confirm that the issue causing the Moveworks AI Assistant to not load on web pages has been fully resolved. We appreciate your patience and apologize for any inconvenience this may have caused.
- Identified · Apr 22, 17:07 UTC
We have identified the issue and are currently pushing a fix. We will monitor closely and provide a further update once confirmed resolved. We appreciate your patience.
- Investigating · Apr 22, 16:43 UTC
We are actively investigating an issue where some users are not seeing the Moveworks Embedded AI Assistant loading on their employee service portals or intranet sites. We appreciate your patience and will provide updates as our investigation progresses.
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