Incidentsby IbisForms Ingestion Degradation
Oct 6, 20:33 UTCOct 7, 10:59 UTC
Duration
14h 27m
Impact
Minor
Root cause
Not disclosed
MoveWorks, 90 days
16 incidents
Affected
Smart Forms
Final update
This incident has been resolved. We appreciate your patience and cooperation while we worked to resolve this matter.
Timeline
- Resolved · Oct 7, 10:59 UTC
This incident has been resolved. We appreciate your patience and cooperation while we worked to resolve this matter.
- Identified · Oct 7, 01:42 UTC
We are continuing to work on a fix for this issue.
- Identified · Oct 6, 22:10 UTC
The root cause has been identified, and we are actively deploying a fix. We’ll share updates as soon as the resolution is confirmed.
- Investigating · Oct 6, 20:33 UTC
We are currently investigating an issue affecting our form ingestion pipeline. As a result, some customers may notice that recent updates made to forms are not appearing in the AI Assistant. We sincerely apologize for any inconvenience and are working diligently to identify the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
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