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MoveWorks · AISep 23, 2026, 14:57 UTC 2 weeks ago

Agent Studio: Plugins page not loading for some roles

MinorNot disclosedUpdated 2h ago
Sep 23, 14:57 UTCSep 23, 16:33 UTC
Duration
1h 36m
Impact
Minor
Root cause
Not disclosed
MoveWorks, 90 days
16 incidents
Affected
Plugins WorkspaceCreator Studio - Plugins Workspace
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 23, 16:33 UTC
    This incident has been resolved.
  2. Monitoring · Sep 23, 16:07 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Sep 23, 14:57 UTC
    We're aware of an issue where some users can't load the Agent Studio plugins page. They see the message "You do not have the role needed to perform this action." The issue affects users without Super Admin access in some orgs. We've identified the cause, and a fix is being deployed now. We'll share an update once it's resolved. Thanks for your patience.

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