Moveworks Academy Access Issue
Sep 21, 17:22 UTCSep 22, 12:54 UTC
Duration
19h 32m
Impact
Informational
Root cause
Not disclosed
MoveWorks, 90 days
16 incidents
Affected
Not listed by the vendor.
Final update
We have rotated the SSL certificate and confirmed that access to Moveworks Academy has been restored. Users should now be able to access the site without browser security warnings. Thank you for your patience.
Timeline
- Resolved · Sep 22, 12:54 UTC
We have rotated the SSL certificate and confirmed that access to Moveworks Academy has been restored. Users should now be able to access the site without browser security warnings. Thank you for your patience.
- Identified · Sep 22, 02:18 UTC
We are continuing to work with the relevant team to restore access to academy.moveworks.com. We apologize for the inconvenience.
- Identified · Sep 21, 17:22 UTC
We have identified an expired SSL certificate affecting access to Moveworks Academy. Users may encounter a browser security warning that prevents them from accessing the site. The issue has been escalated to the relevant team for certificate renewal. We will share further updates as they become available.
More from MoveWorks
Full historyDuplicate Employee Communications Messages on Microsoft Teamslasted 2h 48mMoveworks Assistant in Microsoft Teams Not Respondinglasted 1h 48mIntermittent Error Responses in the Moveworks Assistant on EmployeeWorks Web Applasted 4h 50mAgent Studio: Plugins page not loading for some roleslasted 1h 36mKnowledge Ingestion Delayslasted 2h 47mGet Help options not appearing for greeting messageslasted 54m